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FAQ's

Q. I read online that you charge for electricity, is this still the case?
A. When we first began operations we, like most other villas on Koh Samui, had an additional charge for electricity. After listening to feedback from our guests we have since changed this policy. Unlimited electricity usage is now included free of charge.

Q. Are the villas suitable for disabled guests or those with limited mobility?
A. All of our villas are accessed via a set of stairs and unfortunately, disabled access is not possible. If you’d like more information or photos of a specific villa, please don’t hesitate to reach out.

Q. Which of your villas have a sea view?
A. You’re in luck! All our villas have sprawling sea views. You can see the specific view from each villa on the individual villa pages.

Q. Can we cook in the villa?
A. Absolutely. All our villas have a fully-fitted kitchen and BBQ. If you’d like your fridge filled with fresh ingredients upon your arrival, please contact us prior to your stay.

Q. What is provided in the villa?
A. Our villas include bed linens, bath towels, beach towels, TV and audio equipment, basic toiletries, and games. For more specific details, or to make a specific request, please contact us before your stay.

Q. Do all Samui Bayside villas have washing machines?
A. Most, but not all, of our villas have washing machines. You can also have laundry sent out from the villa. For more details, please get in touch.

Q. Does each villa have a private pool? How big is it?
A. Pool size varies between villas but they are, on average, 3x4m. All pools are private, have infinity edges, and stunning sea views.

Q. Can you provide a baby cot and a high chair?
A. Baby cots and high chairs are available in all villas, free of charge. Please let us know prior to arrival if you require either.

Q. Do you provide breakfast?
A. Breakfast is not included but we recommend our dedicated Breakfast Delivery Partner, Boklee. Please request a Menu, let us know your order the night before and it will get delivered to your door the time you choose.

Q. How far from the beach are the villas?
A. All villas are less than 5 minutes walking from the beach. Very easily accessed by foot.

Q. How far is Samui Bayside Luxury Villas from the city centre?
A. We are very nearby two centres. We are 5 minutes driving from Choengmon village and 15 minutes drive from Chaweng beach. Choengmon villas have several shops, bars, restaurants, a pharmacy, and convenience stores. It is a small village but you can find all you need. Chaweng beach is the biggest beach on the island and it has literally everything in terms of shops, bars, nightclubs, restaurants, markets, and so on.

Q. Do we need to hire a car or can we do everything by foot?
A. We pick you up free of charge so, we recommend you arrive, check-in and see it for yourself before committing to a hire car or scooters for the duration of your stay. Our team doesn’t require notice when it comes to hiring vehicles so you can decide whether to rent a vehicle or not during your stay. By foot, you can access the beach, a couple of restaurants, and one convenience store. In general, our guests either hire our motorbikes or use taxis. Taxis are not expensive, easy to grab (hailing on the streets or using the local app) and safe in Thailand. And, you will have assistance from your villa manager, to book taxis or rent car/scooter, every day from 9 am to 5 pm. And if you decide to hire a car or a motorbike, you just let the villa manager know and she will bring it to your villa immediately.

Q. How do I know which villa I booked? I am confused…
A. Here at Samui Bayside Luxury Villas, we present all our villas individually to the market, instead of villa categories. Even though all our villas are very similar, all our villas have individual photos (you just need to click on top of their name and you will see individual photos). It is a completely free choice of each guest to look at each individual villa and choose for themselves the best villa that suits them. We are not responsible for choosing which villa guests will stay. We do not move guests from one villa to another without their consent and that only happens when there is a technical problem in the villa. If you are not sure which villa you booked, please email us and we will let you know immediately.

Q. Do you offer transfer services?
A. We offer free one-way transfer to or from the airport, to or from Bangrak Pier, and to or from a few nearby locations on the island. Transfer to or from other piers, such as Nathon, Maenam, and other further places on the island, are charged separately. If you have doubt about it, email us and we will let you know immediately whether it is free or not. Please, once you have your flight number or boat schedule, inform us so we can schedule your transfer.

Q. Where exactly are you located?
A. In relation to our location, we are located in a very quiet and peaceful side of the island, the northeast “peninsula” let’s say. We are right next door neighbors with the Ritz Carlton Samui, and very nearby the Six Senses, Garrya Tongsai Bay, Samujana Villas, and other 5-star properties. Walking distance we have a Tops Daily Store where you can buy most daily items. We don’t have direct access to the beach. It is not too easy and cheap to find luxury villas with direct access to the beach, just FYI. But less than 5 min drive you have 2 amazing beaches: Samrong Beach and Choengmon Beach. Two of the most sublime beaches in Samui. Our team will assist with vehicles or taxis, don’t worry. Choengmon beach, you can find a small town with various restaurants, small shops, several beach dining experiences with live music, rentals, bars, massage shops, etc. Samrong Beach is a bit smaller but with a more quiet and clean feel with one Beach bar, soft sands and clean crystal clear waters. Then, we are only 15 min drive from Chaweng, the main center on the island where you can find literally everything! Shops, Restaurants, big supermarkets, bars and nightclubs.

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